Privacy Policy

Last updated: July 8, 2026

This Privacy Policy explains how teleused.com (“we”, “us”) collects, uses, and protects your personal data when you visit our website or purchase a refurbished device from us. We process personal data in accordance with the EU General Data Protection Regulation (GDPR).

Who we are

teleused.com
[Company legal name]
[Street address]
[City, postal code, country]
Email: hello@teleused.com

What data we collect

Order data: name, billing and shipping address, email address, phone number, and details of the products you purchase.
Payment data: payments are processed by our payment providers. We never store your full card details on our servers.
Account data: if you create an account, we store your login email and order history.
Technical data: IP address, browser type, and pages visited, collected through cookies and server logs.
Reviews and messages: content you submit through product reviews or contact forms.

Why we process your data

To fulfil your order, arrange delivery, and provide warranty service (contract performance, Art. 6(1)(b) GDPR).
To meet legal obligations such as tax and accounting rules (Art. 6(1)(c) GDPR).
To prevent fraud and secure our website (legitimate interest, Art. 6(1)(f) GDPR).
To send marketing emails only if you have opted in (consent, Art. 6(1)(a) GDPR). You can withdraw consent at any time.

Cookies

We use cookies that are necessary for the shop to function (for example, to remember your cart). Optional analytics or marketing cookies are only set with your consent.

Who we share data with

Payment providers, to process your payment securely.
Shipping carriers, to deliver your order.
IT service providers that host our website and email.

We never sell your personal data.

How long we keep your data

Order and invoice data is kept for the retention periods required by tax law. Account data is kept until you delete your account. Technical logs are kept for a short period for security purposes.

Your rights

You have the right to access, correct, delete, or receive a copy of your personal data, to restrict or object to processing, and to withdraw consent. To exercise these rights, contact us at hello@teleused.com. You also have the right to lodge a complaint with a data protection supervisory authority.

Changes to this policy

We may update this policy from time to time. The current version is always available on this page.